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Business Systems Analyst
1 month ago
Innova Solutions is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in helping our clients achieve their business goals by analyzing and improving their business processes.
Key Responsibilities:
- Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana.
- Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
- Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
- Prioritize business requirements and communicate plans with stakeholders for review and approval.
- Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
- Troubleshoot SAP S4/Hana business process in the SCM, PP, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
- Walk customers through problem-solving process.
- Follow up with customers to ensure issues have been resolved.
- Train users.
- Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
- Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
- Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks.
- Troubleshooting Functional and technical SAP S4/Hana issues.
- Collaborate with Business Analysts, Project Leads, and IT team to resolve issues and ensure solutions are viable and consistent.
- Develop and maintain test scripts.
- Facilitate and execute end-user acceptance testing following support team processes.
- Assist with development, implementation, and management of policies, processes, and standards within the technical environment.
- Assist with creating training documentation.
- Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence.
Requirements:
- Expertise in SAP S4/Hana, specifically Production Planning.
- Adept in supporting in SAP S4/Hana and non-SAP S4/Hana systems.
- Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
- Experience training internal and external end-users.
- Writing test scripts as well as SOP and work instructions.
- System implementation experience.
- Life science experience preferred.
About Innova Solutions:
Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
