Customer Service Associate
3 days ago
In the Customer Service Representative role, you will be working as part of a supportive team to provide exceptional service to customers at U-Haul. This position offers on-the-job education and opportunities for advancement.
The estimated salary for this role is around $45,000-$60,000 per year, depending on location and experience. Benefits include career stability, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.
Job Responsibilities:
- Assist customers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fulfill propane requirements.
- Drive a forklift.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Requirements:
- A valid driver's license and ability to maintain a good driving record.
- A high school diploma or equivalent.
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