Logistics Coordinator and Customer Service Specialist with Shipping Expertise

7 days ago


Commerce, California, United States Portofino International Trading USA Full time

We are seeking a skilled Logistics Coordinator and Customer Service Representative to join our team at Portofino International Trading USA.

Job Summary:

The successful candidate will be responsible for coordinating logistics operations, providing exceptional customer service, and ensuring seamless coordination of shipments. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Logistics Coordination: Coordinate inbound and outbound shipments to ensure timely delivery of goods.
  • Customer Service: Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipping updates, and product availability.
  • Transportation Management: Monitor transportation costs and negotiate rates with carriers to optimize efficiency and minimize expenses.
  • Inventory Management: Maintain accurate records of inventory levels, shipments, and logistics activities.

Requirements:

  • Bilingual (Fluent in English and Spanish)
  • High School Diploma or GED required
  • Basic Computer Skills; such as use of Microsoft Office applications
  • Strong critical thinking and problem resolution skills required
  • Must be detail oriented
  • Must have strong understanding of shipping industry
  • Must understand shipping terminology
  • 1-2 years experience as a logistics coordinator with expertise in shipping via LTL, FTL, UPS, FED-EX and USPS

Salary: $60,000 - $80,000 per year, depending on experience.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vacation Time
  • Vision insurance

Location: Los Angeles, CA 90040



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