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Senior Site Reliability Engineer
2 months ago
This is an exciting opportunity for a skilled Senior Site Reliability Engineer to join our Consumer SRE Team at IMT division, providing secure, resilient, scalable, and maintainable services for mortgage borrowers and lenders. Our client, a division of a leading financial services company, operates numerous financial and commodity marketplaces and exchanges, including the New York Stock Exchange (NYSE).
We leverage automation to bring stability and scalability to our hybrid cloud environment, utilizing infrastructure-as-code to reduce toil and improve efficiency. As a Senior Site Reliability Engineer, you will collaborate with Developers to deliver robust services, build actionable alerts to detect and prevent incidents, and automate issue remediation.
Responsibilities- Employ deep troubleshooting skills to improve the availability, performance, and security of Ellie Mae Services.
- Ensure services are designed with 24/7 availability and operational readiness.
- Implement proactive monitoring, alerting, trend analysis, and self-healing systems.
- Define and measure KPIs and SLOs.
- Build automated deployments, automated tests, and operational tools.
- Participate in on-call rotation for Production support.
- Collaborate with Product and Support teams to plan and deploy product releases.
- Partner with other SREs and lead by example.
- 10+ years of Application/Systems engineering in 24x7 Production Services environments.
- BS in Computer Science, Computer Engineering, Math, or equivalent professional experience.
- Excellent troubleshooter, utilizing a systematic problem-solving approach.
- Demonstrate the ability to lead Incident Response and root cause analysis (RCA).
- Fluency with one or more current generation scripting language used by SRE/DevOps professionals (Powershell, Python, Perl, PHP, Ruby) + Java/.NET development.
- Experience running a SaaS application in a public cloud, on-prem, or hybrid cloud environment.
Additional credit for:
- Proficiency in Windows and on-prem environments.
- Experience with Continuous Integration and Continuous Delivery concepts.
- Automation in RunDeck or Jenkins.
- Infrastructure-as-code or Configuration Management, utilizing tools like Terraform, CloudFormation, or Chef/SaltStack/Puppet/DSC.
- Containers/Docker/Micro-Services.