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Veterinary Technician

2 months ago

Asheville, North Carolina, United States Heartland Veterinary Partners Full time
About Heartland Veterinary Partners

We are a full-service veterinary clinic that provides compassionate quality pet care to our community. Our team is passionate about delivering top-notch medical care to our patients and prioritizes team wellness and work-life balance. If you share our passion for animal care, we want you to join our team.

Hours of Operation

Monday - Friday: 7:30 am - 5:00 pm
Saturday: 8:30 am - 12:30 pm

Position Purpose

The Veterinary Technician assists the veterinarians and lead technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Credentialed Veterinary Technician Competencies

  • Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel comfortable and at ease, regardless of the situation or challenges presented.
  • Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members, providing feedback appropriately and in a timely manner, and quickly incorporating feedback to ensure positive results.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of veterinarians and sometimes patient owners, picking up the needs of veterinarians and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

  • Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
  • Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
  • Prepare patients for surgery and monitor vital signs of the patient during surgery.
  • Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
  • Take, develop, and maintain radiographs following proper safety procedures.
  • Provide basic animal handling and restrain animals during exams.
  • Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
  • Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
  • Demonstrate warmth, courtesy, and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
  • Communicate with veterinarians and practice team members, including client discussions, patient plans, client concerns, etc.
  • Any other duties as assigned.

Requirements / Qualifications

  • Actively Licensed Veterinary Technician in the state of North Carolina.
  • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.
  • Practice OSHA safety techniques, including proper PPE.
  • Basic math and the ability to calculate medication dosages.
  • Basic computer skills, familiarity with MS office applications, etc.
  • Strong communication skills to ensure patient safety.

Benefits Offered

  • Paid time off.
  • Health, dental, and vision insurance.
  • Retirement benefits (401k, Roth k, and matching).
  • Bonus incentive.
  • Career and professional development opportunities.
  • State licensing fee reimbursement for credentialed technicians.
  • Employee Assistance Program.
  • Employee Referral Program.