Network Configuration Specialist

3 weeks ago


Minneapolis, Minnesota, United States New Era Technology Full time
Job Title: Network Configuration Technician

We are seeking a highly skilled Network Configuration Technician to join our team at New Era Technology. As a Network Configuration Technician, you will be responsible for configuring, staging, and testing customer-owned inventory being deployed. This requires the ability to quickly adapt to an ever-changing technically diverse environment.

Key Responsibilities:
  • Configure hardware such as workstations, tablets, POS systems, routers, switches, access points, printers, scanners, and other equipment as required by customers and internal departments.
  • Develop and maintain technical documentation, including configuration processes and procedures.
  • Interact with customers and internal departments to understand their configuration requirements and provide solutions.
  • Coordinate with project managers and project coordinators to ensure timely and accurate configuration of materials.
  • Troubleshoot and repair computer equipment to ensure it is deployed at customer locations.
  • Stay up-to-date with technical developments and apply them to Comm-Works core business.
  • Assist with warehouse functions, including inventory management, shipping, and receiving.
Requirements:
  • 1-year technical schooling or 3 years of hardware and software technical experience.
  • 1 year of warehouse/distribution experience.
  • Ability to work unsupervised, requiring critical decision-making skills.
  • Proactive technical and procedural trouble-shooting skills.
  • Proficient written and verbal English communication skills.
  • Ability to build collaborative relationships and communicate effectively with internal and external customers.
  • Knowledge of networking, 4G LTE, Cisco, Adtran, Fortinet, Windows OS, UNIX, Apple, computer hardware and peripherals, and Symantec Ghost.
Preferred Qualifications:
  • Proactive technical and procedural trouble-shooting skills.
  • Proficient written and verbal English communication skills.
  • Ability to build collaborative relationships and communicate effectively with internal and external customers.
  • Knowledge of networking, 4G LTE, Cisco, Adtran, Fortinet, Windows OS, UNIX, Apple, computer hardware and peripherals, and Symantec Ghost.
Working Conditions and Physical Demands:
  • Work in a warehouse environment.
  • Required to use hands and arms to type, pull, handle, feel, reach, and/or squeeze.
  • Regularly required to stand, walk, climb, balance, stoop, kneel, or crouch.
  • Required to use a keyboard and mouse for long periods.
  • Vision requirements include the ability to adjust focus and view a computer screen for the majority of the workday.
  • Ability to hear and talk in a clear, audible voice.
  • Ability to lift up to 50 pounds without assistance.
Expected Hours of Work:

Full-time, Monday-Friday, 8am-5pm, plus overtime as needed.



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