Client Support Specialist

4 weeks ago


Live Oak, Florida, United States H&R Block Full time
About Us

H&R Block is a respected name in the tax industry, dedicated to empowering individuals and families to achieve their financial goals. Our team of experts provides personalized support and guidance to help clients navigate complex tax laws and regulations.

Estimated Salary: $50,000 - $70,000 per yearJob Responsibilities
  • Deliver exceptional client experiences through prompt and courteous responses to phone calls, emails, and in-person inquiries.
  • Maintain accurate records of client interactions, ensuring seamless communication and collaboration among team members.
  • Work closely with tax professionals to provide clients with comprehensive support and guidance throughout the tax preparation process.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Previous experience in customer-facing roles, preferably in the financial or tax industries.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients from diverse backgrounds.
  • Proficiency in Microsoft Office, particularly Excel and Word.
Perks
  • Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and growth.


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