Retail Store Team Member

2 weeks ago


Downey, California, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance, including cleanliness and recovery standards, to deliver our Brand Promises. Provide friendly customer service, assist customers in finding products, and collect and dispose of trash according to approved procedures.

Key Responsibilities
  • Maintain store cleanliness and recovery standards
  • Deliver friendly customer service and assist customers in finding products
  • Collect and dispose of trash according to approved procedures
  • Dust and damp mop floors according to approved procedures
  • Moves equipment and products for proper cleaning and places products back in correct placement
  • Cleans assigned areas with assigned materials and equipment
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications
  • Deep clean key areas of the store, including bathrooms, breakrooms, entry ways, and other high-traffic areas, to maintain a clean and safe environment for customers and staff
  • Keep cleaning equipment neat and orderly, notify supervisor of supply needs in advance for replenishment
  • Seek out areas requiring cleaning and take initiative to complete the task
  • Complete all tasks assigned by supervisor
  • Perform tasks in accordance with all federal, state, and county guidelines
  • Maintain positive and respectful interactions with team members and customers, even in difficult situations, in keeping with the organization's vision and values
  • Project a positive image and serve as a role model for other team members
Preferred Knowledge and Skills
  • Retail and/or cleaning experience preferred
Work Environment

Public retail store setting, taking care of customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Use of standard commercial cleaners and chemicals from cleaning supplies.



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