Guest Experience Ambassador

2 weeks ago


Miamisburg, Ohio, United States McDonald's Full time
Lead the Guest Experience:

As a Guest Experience Lead at McDonald's, you will be responsible for ensuring that every guest has a positive and memorable experience. This includes checking in with guests, handling guest concerns, and providing resolve to their satisfaction.

Be the Solution:
You will be the go-to person for guest issues, working closely with your team to maintain a welcoming, friendly, and clean restaurant environment. Your passion for helping and serving others will shine through in your interactions with guests and fellow team members.

Understand the Importance of Teamwork:
You will work hand in hand with your team to maintain a seamless guest experience, anticipating customer needs and providing expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features.

Requirements:
To be successful in this position, you will need a humble and hospitable demeanor, a passion for helping and serving others, a desire to learn and grow, and the ability to communicate effectively and anticipate customer needs.

McDonald's is an Equal Opportunity Employer:
We value diversity and are committed to creating an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Perks and Benefits:
As a Guest Experience Lead, you will enjoy competitive pay starting at $14.00 / hour plus cash incentives, employee discounts and free meals, paid sick leave and/or paid time off, tuition reimbursement and/or educational assistance, training and advancement opportunities, weekly direct deposit, 401k plan, medical, dental, and vision benefits, and much more. This role is vital to the guest experience, and we are committed to providing our team members with the tools and support they need to succeed.

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