Residential Relocation Specialist

1 week ago


Southern Pines, North Carolina, United States DELCK Group LLC Full time
Job Overview

DELCK Group LLC is a leading consultancy in the field of relocation services. With a robust history in both Federal and State Relocation Programs, we excel in providing advisory and administrative support under the Uniform Relocation Assistance and Real Property Acquisition Policies Act, as well as other real estate and relocation initiatives. Our team boasts over 18 years of experience in managing intricate projects across public and private real estate development, federally funded relocation services, program management, property management, and real property acquisition.

Role of the Residential Relocation Specialist:

The Residential Relocation Specialist is tasked with overseeing residential tenant households that may be temporarily or permanently displaced due to federally funded rehabilitation efforts. This role focuses on providing relocation assistance and placement services to residents in the designated area. The specialist will regularly interact with clients, residents, management teams, and vendors, conducting essential assessments for each resident and compiling the gathered data.

Key Responsibilities:

  • Engage actively with residents and their support networks to offer advisory services in accordance with relocation requirements.
  • Participate in weekly coordination meetings with case management and relocation teams.
  • Meet with clients to review program documentation and facilitate relocation assistance payments.
  • Conduct individual assessments for each household and draft eligibility notifications in line with Housing and Urban Development (HUD) guidelines.
  • Compile and review lease documentation, move-in costs, and other eligible expenses to determine relocation assistance benefits as per HUD standards.
  • Coordinate and process Section 8 benefits as necessary.
  • Ensure adherence to relocation program guidelines and maintain accurate record-keeping procedures.
  • Track interactions with residents and assist in completing program forms.

This position requires mobility throughout the community to fulfill job duties effectively. The ideal candidate should be able to manage a flexible work schedule and prioritize tasks efficiently.

Qualifications and Skills:

  • A bachelor's degree from an accredited institution and two years of experience in property management or community-centered activities related to the responsibilities outlined; or two to four years of relevant experience.
  • A high school diploma or equivalent with six years of experience in property management or community-centered activities.
  • Equivalent education and/or experience that meets the above criteria.
  • All candidates must possess at least one year of experience as described in the first point.

Preferred Qualifications:

  • Two to four years of project management experience, particularly with low-income or disabled populations.
  • Experience in social services with a proven track record of delivering quality customer service and timely follow-through.
  • Detail-oriented with strong multitasking abilities.
  • Capacity to work independently as well as collaboratively within a team.
  • Proficient in computer applications including Word, Excel, PowerPoint, and SharePoint.


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