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Wine Sales Manager

2 months ago

Medford, Oregon, United States 1-800-FLOWERS Full time

About the Role

Harry & David is seeking an experienced and passionate Assistant Wine Manager to join our retail team. As a key member of our wine department, you will be responsible for supporting the Wine Manager in leading and managing the wine team to drive sales and deliver exceptional customer experiences.

Key Responsibilities

  • Support the Wine Manager in managing sales margins, inventory, product purchasing, and new product research and acquisition.
  • Assist in the direction of department associates, facilitating wine and beer marketing and advertising efforts, fielding customer requests, and vendor management.
  • Capable of answering complex wine questions and making recommendations to drive sales.
  • Motivate and inspire team to anticipate and exceed all customer service needs.
  • Establish and maintain strong partner relationships with local vendors, including participating in making new product decisions.
  • Order and replenish wine and beer products to maintain adequate stock.
  • Maintain wine and beer departments including proper merchandising, trends, pricing, and promotions.
  • Participate in the planning of special events, including wine and beer tastings.
  • Receive product and ensure proper placement, pricing and merchandising.
  • Ensure proper signage in wine and beer departments.
  • Assist Wine Manager in recruiting top-performing wine selling specialists.

Requirements

  • High school diploma or equivalent preferred.
  • Top candidates for this position will have retail experience providing exceptional customer services and performing multiple tasks in a fast-paced environment.
  • Preferred experience: Retail Management: 1 year, Management: 1 year.
  • Must be OLCC certified to serve alcohol.
  • Knowledgeable of specialty food and wine pairing strategies.
  • Some knowledge of micro brews.
  • Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
  • Ability to lift, push or pull up to 50 pounds.
  • Ability to stand 8-10 hours per day.
  • Flexible work schedule, including evenings, weekends and holidays if needed.
  • Able to work in a cooler environment.
  • This position requires a background investigation.
  • Possibility of travel.