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Automotive Parts Specialist

2 months ago

Rome, Georgia, United States Advance Auto Parts Full time

Position Overview:

As an Automotive Parts Specialist at Advance Auto Parts, you will play a pivotal role in the management team, focusing on enhancing the sales of automotive components and associated products while adhering to company standards.

Key Responsibilities:

  • Act as a vital member of the Advance Auto Parts team.
  • Demonstrate a commitment to exceptional customer service, ensuring every customer receives outstanding assistance.
  • Engage actively in daily operations, bringing your best efforts to the workplace.
  • Focus on personal and team development to drive company success.
  • Strive to surpass individual and store performance targets consistently.
  • Deliver a remarkable shopping experience that boosts DIY traction scores and maximizes store potential.

Core Focus Areas:

  • Providing exemplary customer service.
  • Understanding retail performance metrics.
  • Achieving daily, weekly, and monthly objectives to foster profitable growth.

Essential Skills:

  • Collaborate with the General Manager to maintain a successful store environment.
  • Communicate effectively, both verbally and in writing.
  • Build strong relationships with team members, customers, and peers.
  • Share parts knowledge with team members to enhance product understanding and sales.
  • Plan and delegate tasks efficiently while holding team members accountable.
  • Execute critical tasks that support key business strategies, including upselling and promoting premium products.

Customer Engagement:

  • Provide a superior customer experience by greeting customers promptly and assisting them in finding the right products.
  • Maintain comprehensive product knowledge and stay informed about promotions and advertisements.
  • Ensure high standards of store organization and cleanliness.
  • Participate in inventory management and cycle counts.
  • Process sales transactions efficiently while delivering prompt service.
  • Foster customer loyalty by assisting customers in selecting the appropriate products for their needs.

Work Schedule:

Flexibility is essential, as the role requires availability to work various shifts, including days, evenings, and weekends, to provide quality service and contribute to business growth.

Qualifications:

  • 3-5 years of experience in automotive parts is preferred.
  • 2-3 years of management experience is beneficial.
  • Strong knowledge of automotive systems and the ability to diagnose issues.
  • ASE certification is a plus but not mandatory.
  • Excellent verbal communication skills and sales abilities are required.
  • A valid driver's license is necessary.

Physical Requirements:

This position involves walking and standing for extended periods. The role requires the ability to lift and move items weighing up to 50 pounds frequently and up to 100 pounds occasionally. Specific vision abilities include close vision, distance vision, and depth perception.

Work Environment:

While primarily indoors, there may be occasions to work outside, subject to various weather conditions. Employees may encounter moving mechanical parts and other environmental factors typical of a retail setting.

If you are interested in contributing to the growth of Advance Auto Parts and meet the qualifications outlined, we encourage you to explore this opportunity further.