Housekeeping Public Space Attendant

6 hours ago

Little Rock, Arkansas, United States Atrium Hospitality Full time
Job Summary

As a Housekeeping Public Space Attendant with Atrium Hospitality, you will be responsible for providing exceptional guest experiences by ensuring the cleanliness and organization of hotel guest rooms and public areas. This role requires a strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Clean and maintain hotel guest rooms, public areas, and laundry according to established protocols.
  • Remove all used and unused linen/terry from rooms, disinfect high-touch surfaces, and clean bathrooms.
  • Replace burned-out light bulbs, remake beds with clean linens, and replenish supplies such as drinking glasses and writing supplies.
  • Empty wastebaskets and transport trash and waste to disposal areas, and clean rugs, carpets, upholstered furniture, and draperies.
  • Maintain cleanliness and organization in all work areas, and examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required.
  • Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen.
  • Make rounds through the halls each shift to ensure public areas are disinfected, clean, and tidy, and take care to remove or replace anything out of order.
  • Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines.
  • May be required to train newly hired associates and support ongoing performance development.
  • Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.
  • Use power equipment when applicable, and observe precautions required to protect hotel and guest property, report damage, theft, and found articles to supervisor.
  • Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries, and safety hazards, or unsafe work conditions to leadership.
Requirements
  • Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experience.
  • Prior customer service experience.
  • High school diploma or equivalent.
  • Able to lift a minimum of 50lbs occasionally and 20lbs regularly.
  • Able to bend and squat repeatedly.
  • Able to walk and stand for duration of scheduled shift.
  • Flexible to work day shifts, early mornings, evenings, nights, weekends, and holidays.
Benefits
  • Daily Pay.
  • Significant Travel Discounts on Marriott and/or Hilton properties.
  • 401k Plans.
  • Medical Insurance.
  • Other property-specific benefits.
  • Internship programs, training, and development opportunities.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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