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Food Service Operations Supervisor

2 months ago

Oregon, Illinois, United States Whitsons Culinary Group Full time
Position Overview:

The Food Service Operations Supervisor plays a crucial role in supporting the General Manager in overseeing all facets of the Food Nutrition and Dining Program.

This position is responsible for ensuring compliance with all guidelines related to the National School Lunch Program (NSLP) across various educational institutions, as directed by the General Manager.

Key Responsibilities:

  1. Assist in the development and maintenance of systems for ordering, receiving, storing, preparing, and serving food products, alongside menu planning and development in accordance with Whitsons approved systems.
  2. Manage the program within established budgetary constraints set by the General Manager and District Manager.
  3. Support the training, motivation, and management of subordinate team members.
  4. Act as a liaison between clients and management in the absence of the Food Service Director.
  5. Ensure compliance with health regulations and prepare schools for inspections by local health authorities.
  6. Participate in budget planning and operational financial forecasting, explaining any variances as necessary.
  7. Monitor sanitation and safety levels in respective areas, ensuring staff are adequately trained.
  8. Assist in supervising all aspects of production, merchandising, quality control, labor management, and team member training.
  9. Recruit, hire, and retain team members using company-required systems and procedures.
  10. Conduct regular inventory checks and maintain records in compliance with Whitsons and government standards.
  11. Understand and monitor expenses, including food and labor costs, while delivering exceptional customer service.
  12. Assist in purchasing and utilizing government commodities effectively.
  13. Prepare locations for internal quality audits using established tools.

Additional Responsibilities:

  • Ensure effective marketing and merchandising strategies are consistently implemented.
  • Engage in regular communication with clients and management, providing updates on activities and financial information.
  • Perform additional duties as assigned by the General Manager.
  • Spend a significant portion of the workday in schools, observing and supporting the team.
  • Adhere to all company and district policies, ensuring the entire team is informed and compliant.

Work Schedule:
Monday through Friday, with flexibility required for evenings and weekends during summer months.