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Community Engagement Specialist

2 months ago

Marquand, Missouri, United States REAL ESTATE PROPERTY MANAGEMEN Full time

Job Summary

The Community Manager position will be responsible for maintaining the physical assets and enhancing the financial performance of the community, creating an attractive, welcoming, desirable and safe community that embraces all qualified applicants, leads a diverse staff, ensuring adequate training and professional growth opportunities for all personnel, as well as general property administration.

Key Responsibilities

  • Assist future residents with finding the perfect apartment to call home
  • Provide a positive and genuine experience to all current and future residents
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
  • Utilize strategic consultative selling skills to achieve 100% community occupancy
  • Employ high-level communication skills when dealing with current and future residents
  • Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action
  • Approve all residential lease contracts and vendor-related contracts
  • Expert in using marketing techniques and social media to promote the community and its events
  • Exhibit a strong ability to mediate and assess current and future resident feedback
  • Assist with resident retention activities
  • Schedule and follow up on the progress of maintenance work orders, future move-ins, capital projects, and all aspects of the community
  • Ensure work responsibilities are covered when absent; Arrive at meetings and appointments on time

Requirements

  • Position requires a minimum of 1-2 years on-site as a Community Manager, preferred
  • Experience in accounting and PMS systems
  • RealPage experience is preferred
  • Manage annual budgets alongside Regional Property Manager
  • Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action
  • Competence in Microsoft Suite and Property Management Software, strongly preferred
  • Participate in training to comply with new or existing Fair Housing laws
  • Present oneself in a neat, clean, and professional manner at all times
  • Ability to work weekends and evenings as needed
  • Comply with expectations as demonstrated in the Employee Handbook