Wash and Roll Team Lead
1 week ago
We are seeking a highly skilled and experienced Site Manager to join our team at Wash and Roll. The successful candidate will be responsible for overseeing the daily operations of our carwash facility, ensuring seamless execution and exceptional customer satisfaction.
Key Responsibilities- Team Leadership
- Supervise and train team members to provide top-notch customer service
- Develop and implement effective training programs to enhance team performance
- Facility Management
- Monitor and maintain equipment to ensure optimal performance and efficiency
- Oversee daily operations, ensuring all tasks are completed on time and to a high standard
- Customer Service
- Address customer concerns and complaints in a professional and courteous manner
- Develop and implement strategies to improve customer satisfaction and loyalty
- Inventory Management
- Manage inventory levels, ensuring adequate stock and minimizing waste
- Place orders as necessary to maintain optimal inventory levels
- Scheduling and Task Management
- Assist with creating schedules and assigning tasks to team members
- Monitor and adjust schedules as needed to ensure efficient operations
- Facility Maintenance
- Ensure the facility is clean, organized, and well-maintained
- Develop and implement strategies to improve facility appearance and functionality
- Performance Improvement
- Participate in staff meetings and training sessions to improve overall performance
- Develop and implement strategies to improve team performance and efficiency
- Leadership and Interpersonal Skills
- Strong leadership and interpersonal skills, with the ability to motivate and inspire team members
- Communication and Technical Skills
- Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and management
- Basic computer skills and proficiency in Microsoft Office
- Physical Demands
- Ability to lift up to 50 pounds and perform physical tasks as required
- Availability
- Ability to work flexible hours, including weekends, as needed
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a self-motivated, results-driven individual with a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity.
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