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Residential Support Specialist

2 months ago


New York, New York, United States Tandym Group Full time
Job Summary

Tandym Group is seeking a dedicated Residential Aide to join their team in Manhattan. This role is an excellent opportunity for individuals who are passionate about providing support and ensuring the well-being of clients.

About the Opportunity
  • Schedule: Must be able to work any day of the week
  • Hours: 4pm to 12am
Key Responsibilities
  • Monitor the area and provide resources to clients
  • Maintain a welcoming, safe, and stable environment for clients
  • Make hourly rounds within and outside the facility to ensure safety and security
  • Incident management: Report and document incidents, crisis interventions, communicate with management team
  • Record keeping, including documentation of daily attendance, shift report, visitors, and writing progress notes
  • Greet people entering the site, determine the nature and purpose of visit, and direct or escort them to specific destinations
  • Circulate among residents, visitors, or employees to preserve order and protect property
  • Complete intakes, and property searches as needed, distribute mail
  • Accept and log all food deliveries and serve meals to clients
  • Screen residents and visitors and packages to prevent passage of prohibited articles into residence
  • Provide relief support for operations
  • Facilitate onsite laundry and shower resources for clients
  • Perform other related duties, as assigned
Requirements
  • 2 years of related experience
  • High School Diploma / GED
  • Computer savvy
  • Microsoft Office proficient
Preferred Qualifications
  • Associate's and/or Bachelor's Degree
  • CPR and First Aid certification
  • Experience working with individuals experiencing homelessness and/or mental health or substance use issues