Residential Support Specialist: Food Service Coordinator
4 weeks ago
Job Summary: We are seeking a highly motivated and detail-oriented Residential Support Specialist to join our team at the Children's Rescue Fund. As a Residential Support Specialist, you will play a critical role in ensuring the smooth operation of our residential services, including food handling and distribution.
Key Responsibilities:
- Complete new resident intake arrival packets, exits logs, and daily occupancy forms.
- Review nightly attendance rosters and incident reports.
- Receive and confirm food deliveries, ensuring accuracy by signing and dating receipts.
- Distribute meals to residents and dispose of expired food items according to DHS guidelines.
- Monitor logs to ensure clients sign the daily attendance roster when entering and exiting the facility.
- Provide clients with access to rooms and assist with room transfers and swaps, maintaining a clean office space.
- Collaborate with the on-site Shift Supervisor to ensure a safe environment for staff and clients.
- Conduct hourly rounds to ensure room doors are secured and clients' personal belongings are safe.
- Alert medical staff and the immediate supervisor of clients in distress.
- Review paperwork and logs with the Shift Supervisor before the end of the shift.
- Ensure clean and ready units have linens and towels, and alert the maintenance team of needed items.
- Complete and submit all paperwork, including daily occupancy, exit logs, meal census, and incident reports.
- Serve breakfast, lunch, and dinner, and finalize the Night Signature Roster in CARES.
- Receive and log incoming meals, deliver mail, and clock in using the time clock system.
- Be available for overtime and work additional shifts to ensure coverage when staff is out.
- Physically check unoccupied units to determine status and required actions.
Requirements:
- High School Diploma or GED.
- Unexpired Food Handler Certification or obtain within 30 days of hire.
- Valid NYS security license (plus).
- Two years' experience in Single Adult Shelters and/or Congregate Residential Services.
- Experience working with families and the homeless population.
- Incredible initiative, ability to work well under pressure, and ability to work independently and as part of a team.
- Intermediate computer proficiency with Word, Excel, and ability to learn new technologies and databases.
Work Environment: This is a full-time position working in person at our facility. We are an Equal Opportunity Employer and celebrate diversity, committed to creating an inclusive environment for all employees.
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