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Housekeeping Associate

2 months ago

Olathe, Kansas, United States Rhwhotels Full time

About RHW Hotels

RHW Hotels is a reputable hotel management company based in Overland Park, Kansas, with properties across Colorado, Kansas, Missouri, and Nebraska. We're a team of creative professionals dedicated to delivering exceptional service to our guests through integrity, commitment, and leadership.

Our Culture

We're a family-oriented organization that values each team member. We show our appreciation through various perks and benefits, including health insurance, 401k, vacation days, referral bonuses, hotel discounts, and a trip after five years of employment.

Job Summary

As a Room Preparation Specialist, you'll provide top-notch service to our guests by cleaning and preparing suites/rooms to their satisfaction.

Key Responsibilities

  • Clean assigned suites/rooms according to our Systems Standards, including making beds, cleaning bathrooms, vacuuming carpet, washing dishes, and dusting furniture.
  • Restock usable items in suites according to Systems Standards, such as paper items, soap, towels, matches, and candy.
  • Clean immediate exterior entry areas and windows according to Systems Standards.
  • Maintain and restock housekeeping carts daily.
  • Complete maintenance work orders and deliver them to the Inspector or designated area in a timely manner.
  • Accommodate guest special requests courteously.
  • Answer guest questions regarding the hotel and local area facilities and services.

Requirements

  • Previous housekeeping experience is preferred but not required.
  • You must be able to work independently and without direct supervision.
  • You must be willing to learn and ask questions.
  • You must be able to walk, stand, bend, and lift up to 40 pounds during an 8-hour shift.
  • You must have physical stamina to maintain a constant level of activity throughout the workday.