HVAC Operations Supervisor

1 week ago


Sacramento, California, United States American Residential Full time

Join American Residential as an Operations Supervisor

American Residential is a leading provider in the HVAC industry, and we are seeking a dedicated and results-driven professional to take on the role of Operations Supervisor. In this position, you will oversee HVAC Technicians and Lead Generators to ensure the delivery of exceptional HVAC sales, service, repair, and installation to our valued customers.

What We Offer

  • Competitive base salary ranging from $100k to $120k
  • Annual bonus potential
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Employer-sponsored Telehealth services with virtual consultations available from day one
  • 401(k) plan with company matching
  • Generous paid time off and holiday benefits
  • Extensive training programs to enhance your skills
  • Career advancement opportunities
  • Discount programs with partnered organizations (Childcare, personal cell phone plans, etc.)
  • Chance to contribute to community initiatives through partnerships with various charitable organizations

Your Responsibilities

  • Supervise and manage team members, including hiring, training, scheduling, and performance evaluations
  • Inspire and motivate the team to achieve peak productivity; coach and develop Technicians and Lead Generators to enhance their skills
  • Provide technical assistance to field staff via radio, phone, and on-site support
  • Conduct daily reviews and audits of paperwork; ensure all equipment is maintained in optimal condition, including the upkeep of vehicles and tools
  • Deliver training and ongoing support to HVAC Technicians and Lead Generators
  • Address customer concerns and complaints to guarantee satisfaction
  • Assist the general manager with data collection and report generation
  • Review payroll records to ensure accurate employee compensation

Qualifications

  • High School diploma or equivalent (GED)
  • Demonstrated success in leading teams to meet branch or corporate goals
  • Prior experience in Service Management and sales is preferred
  • Strong computer and mathematical abilities
  • Excellent negotiation, communication, and presentation skills
  • Understanding of profit and loss statements and budgeting processes
  • Adept at analyzing the impact of economic and market conditions on business operations
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changes
  • Strategic thinker with the capability to execute daily operational objectives

If you are ready to advance your career with us, we encourage you to explore this opportunity.

We are committed to providing equal employment opportunities and may offer reasonable accommodations to qualified individuals with disabilities.



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