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Sales and Operations Coordinator

3 weeks ago

Austin, Texas, United States Black Rock Roasting Company Full time

Job Responsibilities:

  • Lead by Example: Assist the Store Lead in maintaining a positive environment, providing fast, efficient, and friendly service to customers.
  • Train and Mentor: Assist in training and mentoring team members in customer service, product knowledge and education, safe work practices, and a demonstrated commitment to Black Rock Coffee Bar's values, policies, and procedures.
  • Sales and Operations: Assist in planning and executing sales promotions as assigned by the Marketing department and support successful store operations with a focus on Sales, People, Operations, and Cost Balancing (SPOC).

Requirements and Qualifications:

  • Strong Communication Skills: Excellent communication and interpersonal skills for effective customer and team interactions.
  • Leadership Abilities: Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail and leading by example.
  • Customer Service: Friendly, outgoing personality with excellent customer service skills.
  • Flexibility: Flexibility to work weekends, holidays, and varying shifts.

Benefits:

  • Paid Time Off: Full-time team members can expect to accrue 40-56 hours per year.
  • 401(K) Plan: Options for eligible team members.
  • Health Insurance: Medical, vision, and dental insurance.
  • Pet Insurance: Discount options available.
  • Professional Development Opportunities: Growth opportunities within Black Rock Coffee Bar.