Medical Assistant
4 days ago
At One Medical, we're revolutionizing the way healthcare is delivered. Our mission is to provide exceptional care, making quality healthcare more accessible, affordable, and enjoyable for everyone. We're not just a doctor's office - we're a team of dedicated professionals working together to transform the healthcare experience.
The OpportunityWe're seeking a highly skilled Medical Assistant to join our team in Miami, FL. As a Medical Assistant, you'll play a vital role in providing exceptional patient care, supporting our clinical team, and ensuring a seamless experience for our patients. Your expertise will be essential in delivering high-quality care, from venipuncture to administrative tasks.
Key Responsibilities:- Provide best-in-class venipuncture services, ensuring patient comfort and safety
- Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
- Dispensary responsibilities include verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging, and labeling prescriptions for patient pick-up
- Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
- Use impeccable communication skills to ensure a fluid and positive in-office experience through patient intake, same-day schedule management, and follow-up scheduling
- Assist our senior patients by performing administrative tasks, such as answering phone calls, sending faxes, and coordinating transportation
- Contribute to team development through rounding, attending team huddles, and participating in team problem-solving
- Perform opening and closing duties, daily office upkeep, and maintain the look and feel of both patient and employee-facing spaces
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
- Phlebotomy experience and/or certification preferred
- Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
We offer a comprehensive benefits package, including:
- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental, and Vision plans
- Free One Medical memberships for yourself, your friends, and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- Competitive salary: starts at $19.00 per hour based on a full-time schedule
We're an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
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