Pet Care Manager

3 days ago


Orange, California, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

As a Customer Engagement Manager, you'll play a key role in driving sales growth and customer satisfaction. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.

Key Responsibilities:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.
  • Associate Leadership: You'll help lead a team of passionate associates who are dedicated to delivering exceptional customer experiences.
  • Overall Retail Initiatives: You'll work closely with our leaders to ensure a safe and fun environment in our stores.
About Your Career

We're committed to helping you grow and develop your skills. With PetSmart, you'll have opportunities to:

  • Gain experience in a different business unit-from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet store-we're a community of pet lovers who share a passion for delivering exceptional customer experiences. We're committed to creating a safe, clean, and fun environment for our pets and pet parents.

We're an equal opportunity employer and welcome applications from qualified candidates. We're committed to diversity and inclusion in the workplace.


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