Server Associate

4 weeks ago

Owensboro, Kentucky, United States Oak View Group Full time

Job Summary:

We are seeking a skilled Server Associate to join our team at the Owensboro Convention Center. As a Server Associate, you will provide exceptional hospitality to our guests in a fast-paced, high-volume environment.

Responsibilities:

  • Maintain knowledge of the menu and special items being offered.
  • Provide quick, attentive, and friendly service to banquet guests, communicating clearly with all customers.
  • Ensure food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensure neat presentation of all ordered items, with no spill-over.
  • Pre-bus tables and full buses tables when necessary during peak periods.
  • Maintain availability to work during many peak periods.
  • Stock beverage stations when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintain high responsiveness to customer desires and requests.
  • Maintain a professional and clean appearance.
  • Communicate with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination, ensuring a positive dining experience for patrons.
  • Build and maintain knowledge regarding bar offerings to accurately answer patron questions.

Qualifications:

  • Experience working in a fast-paced, high-volume environment is preferred.
  • Must have a High School Diploma, G.E.D., or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner, focusing on generating a positive, enthusiastic, and cooperative work environment.
  • Must be at least 18 years of age.

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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