Insurance Claims Director Position with Competitive Salary

7 days ago


Dallas, Texas, United States ValorVIP Full time
Job Description:

MCI, a leading Business Process Outsourcing (BPO) company, seeks an experienced Insurance Call Center Claims Director to support complex business process outsourcing accounts. The ideal candidate will have 10+ years of insurance experience in Property and Casualty and Life insurance programs, with a proven track record in claims management.

The successful candidate will oversee the day-to-day client relationship, including strategic planning, change management, process creation, and adherence to service delivery. Key responsibilities include defining and tracking department metrics, analyzing unit reports, and managing performance of managers and supervisors.

A bachelor's degree in Management, Marketing, or Sales, or equivalent experience, is preferred. Professional designations like CPCU/CIC/AAI/CISR are also desirable. Additionally, the candidate should possess strong communication skills, problem-solving ability, and risk management expertise.

This role offers a competitive salary commensurate with experience, ranging from $110,000 to $160,000 per year, depending on qualifications and location. Benefits include paid time off, regular raises, work-at-home opportunities, advancement potential, and a fun, engaging work environment. Our comprehensive benefits package includes medical, dental, and vision coverage options, as well as cash and prize contests.

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