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On-Site Operations Supervisor

2 months ago


San Jose, California, United States Burke Williams Full time
Job Overview

On-Site Operations Supervisor

Part-Time Position

Our Vision:
We aim to enhance every moment of our guests' experiences.

Why Choose Burke Williams?
As a family-run establishment, we prioritize your well-being while you provide exceptional service to our clients. With nearly four decades of operation, Burke Williams exemplifies reliability, allowing you to concentrate on your strengths even during challenging times.

Expectations:

We seek individuals who are passionate about uplifting and motivating others while positively impacting the lives of our guests.

  • Foster connections and rapport with spa visitors
  • Actively engage with team members and guests, addressing any concerns or disputes amicably
  • Promote creativity, innovation, and teamwork
  • Encourage the team to exceed expectations in delivering unforgettable guest experiences
  • Inspire and hold team members accountable to Burke Williams' performance standards
  • Evaluate team performance through guidance, training, and constructive feedback
  • Acknowledge and reward both individual and team achievements
  • Manage daily operations, ensuring the facility operates safely and efficiently, including opening and closing tasks

Position Qualifications

  • Complete Front Desk Training at Burke Williams Training Facility
  • Ability to work across various departments (Concierge, Front Desk, Spa Attendant)

Who You Are:

  • You are enthusiastic about engaging with guests and team members on a personal level
  • You seek a dynamic role rather than a traditional office position
  • You can make swift decisions tailored to unique situations
  • You are dedicated to maintaining high standards
  • You possess a keen eye for detail and anticipate guests' needs
  • Your aim is to contribute to a remarkable team of experience creators
  • You desire to work for a purpose-driven organization that contributes to the greater good
  • You are flexible and willing to work varied hours, including weekends and holidays

Compensation & Benefits:

  • Hourly Rate: $26 plus commission, bonuses, and incentives
  • Generous employee discount on our skincare line
  • Access to a comprehensive wellness program, including chiropractic care and massage
  • Customized paid training program
  • Medical, Dental, and Vision Benefits
  • 401K Retirement Savings Plan
  • Opportunities for annual raises and career advancement

Commitment to Diversity:
At Burke Williams, we celebrate diversity and are proud to be an equal opportunity employer. We are dedicated to providing equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams offers reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws.