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Insurance Customer Service Representative

2 months ago


Buchanan, Michigan, United States Joseph Jilek - State Farm Agent Full time
Job Overview

Position Summary

We are seeking a dedicated and professional individual to enhance customer relations and advocate for our insurance offerings, including auto, home, and life insurance products.

Key Responsibilities

  • Deliver timely, precise, and courteous customer support, addressing questions regarding insurance options, coverage details, policy modifications, claims processing, and billing inquiries.
  • Inform clients about various insurance solutions with a focus on their needs and preferences.
  • Work alongside the agent to establish and reach marketing objectives.
  • Identify potential clients, arrange meetings, evaluate customer requirements, and promote appropriate products and services.

Advantages of Being Part of Our Agency

  • Simple IRA plan
  • Hourly compensation plus commission and bonuses
  • Paid leave (vacation, personal/sick days)
  • Flexible work schedule
  • Gain valuable industry experience
  • Opportunities for career advancement within our agency

Qualifications

  • Previous sales experience is preferred
  • Demonstrated success in achieving sales targets
  • Strong communication abilities (written, verbal, listening)
  • Enthusiastic about the significance of insurance and financial products in clients' lives
  • Self-driven with effective presentation skills
  • Marketing experience is advantageous
  • Property and Casualty license required (or attainable)
  • Life and Health license required (or attainable)
  • Willingness to work flexible hours, excluding evenings and weekends

If you are motivated to succeed in this role, we encourage you to consider this opportunity. We look forward to discussing the next steps in the hiring process.