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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Wayfair. As a Sales Associate, you will be responsible for providing an exceptional customer experience, driving sales, and exceeding customer satisfaction.
Key Responsibilities- Customer Experience: Provide an authentic and friendly customer experience that exemplifies our commitment to relentless customer focus.
- Sales: Drive sales in the store by asking great questions to understand customer needs, guiding them through their questions, and providing product options that lead to a satisfied customer experience.
- Product Knowledge: Demonstrate confidence in closing the sale and educating customers on various ways to purchase, including through POS, online, our app, or through a quote.
- Store Operations: Assist walk-ins on the sales floor and in the design studio as needed, and participate in all operational aspects of the store, including processing new products, floor sets, replenishment, substitutions, and general upkeep.
- Team Collaboration: Exemplify a positive and professional attitude on a daily basis with customers and team members, and bring a willingness to share innovative ideas and solutions to continuously improve team operations.
- 1+ years of retail sales experience (preferably in a design-related environment).
- Passion for great customer service and a drive to exceed sales targets.
- Strong organization, self-motivation, communication, and relationship management skills.
- Track record of thriving in a fast-paced and changing environment, with an ability to adapt and grow.
- Demonstrated ability to work within a team sales environment.
- Technical acumen to learn necessary software; proficiency in Google and Microsoft Office applications preferred.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Frequently required to stand, walk, talk, and hear. Frequently required to handle, or feel, lift overhead, and reach with hands and arms. Occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Regularly, frequently, or occasionally lift and/or move up to 50 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Compensation starting at $17.40 per hour, which increases based on your relevant experience + substantial quarterly bonuses.
- Medical benefits, financial benefits, and a generous employee discount.
