Sales Associate

2 weeks ago

Boca Raton, Florida, United States Wayfair Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Wayfair. As a Sales Associate, you will be responsible for providing an exceptional customer experience, driving sales, and exceeding sales targets.

Key Responsibilities
  • Provide authentic and friendly customer service that exemplifies Wayfair's commitment to customer focus
  • Drive sales by asking great questions, guiding customers through their needs, and providing product options that lead to a satisfied customer experience
  • Demonstrate confidence in closing sales and educating customers on various ways to purchase, including through POS, online, or through a quote
  • Assist walk-ins on the sales floor and in the design studio as needed
  • Be an expert in the services offered in-store and online, including credit, financing, warranty, installation, and delivery
  • Participate in all operational aspects of the store, including processing new products, floor sets, replenishment, substitutions, and general upkeep
  • Exemplify a positive and professional attitude on a daily basis with customers and team members
  • Bring a willingness to share innovative ideas and solutions to continuously improve team operations
Requirements
  • 1+ years of retail sales experience, preferably in a design-related environment
  • Passion for great customer service and a drive to exceed sales targets
  • Strong organization, self-motivation, communication, and relationship management skills
  • Track record of thriving in a fast-paced and changing environment, with an ability to adapt and grow
  • Demonstrated ability to work within a team sales environment
  • Technical acumen to learn necessary software, with proficiency in Google and Microsoft Office applications preferred
  • Ability to work a flexible schedule, including nights, weekends, and holidays
Physical Requirements
  • Frequently required to stand, walk, talk, and hear
  • Frequently required to handle, or feel, lift overhead, and reach with hands and arms
  • Occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl
  • Must regularly, frequently, or occasionally lift and/or move up to 50 lbs
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Compensation and Benefits
  • Compensation starting at $17.40 per hour, which increases based on relevant experience, plus substantial quarterly bonuses
  • Medical benefits, financial benefits, and a generous employee discount

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