Overnight Customer Service Representative
1 month ago
The Overnight Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.
Key Responsibilities- Provide superior customer service to members, prospective members, and guests, ensuring a positive experience at all times.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the neatness and cleanliness of the club, ensuring a safe and healthy environment for members.
- Close shift for the business day, ensuring all tasks are completed and records are accurate.
- Punctuality, reliability, and dependability are essential for this role.
- Customer service background is preferred, but not required.
- Basic computer proficiency is necessary for this position.
- Upbeat and positive attitude is a must, with a focus on delivering exceptional customer service.
- Competitive hourly rate of $22.00.
- Potential for weekly attendance and performance bonuses.
- Free Black Card membership after 30 days of employment.
- Eligibility for 50% company-paid benefits after 90 days of employment, including medical, dental, vision, and paid personal time.
Planet Fitness is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We are proud to be a Judgement Free Zone, where everyone feels welcome and valued.
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Customer Service Representative
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