Medical Assistant

3 days ago

Massachusetts USA, United States One Medical Full time
About One Medical

One Medical is a pioneering healthcare organization that's revolutionizing the way people experience primary care. Our mission is to make quality care more accessible, affordable, and enjoyable for everyone. We're committed to delivering exceptional health outcomes and creating a seamless, patient-centric experience.

The Opportunity

We're seeking a highly skilled and compassionate Medical Assistant to join our team as a Flex Lab Services Specialist. In this role, you'll play a critical part in providing an exceptional experience for our patients, delivering high-quality venipuncture services, and supporting our diverse team of providers and administrative assistants.

Key Responsibilities:
  • Provide best-in-class venipuncture services to patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work
Requirements:
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Phlebotomy experience and/or certification preferred
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
Benefits

We offer a comprehensive benefits package designed to support your health and wellness, including:

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $24.25 per hour based on a full-time schedule
Protecting Your Future

We're committed to supporting your long-term goals and well-being, with benefits that include:

  • 401K match
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time position (40 hours/week) with 8-hour shifts generally taking place between 8am-5pm based at our offices in Boston, Cambridge, and Newton, MA. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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