Medical Laboratory Assistant

1 week ago

Massachusetts, United States Partners HealthCare Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Laboratory Assistant to join our team at Partners HealthCare. As a Medical Laboratory Assistant, you will play a critical role in supporting the laboratory operations and ensuring the delivery of high-quality patient care.

Key Responsibilities
  • Maintain established departmental policies and procedures, objectives, safety, environmental, and infection control standards.
  • Process a variety of specimens in accordance with established protocols.
  • Data entry into both the hospital and laboratory information systems.
  • Monitor the pneumatic tube system and the timely processing of all specimens received through it.
  • Process add-on requests from client offices and from nursing units.
  • Monitor requests for laboratory testing that have not been processed through the Laboratory Information System.
  • Ensure that all outstanding orders are accounted for and that any missing specimens are found.
  • Document the receipt of specimens in the Laboratory Information System.
  • Print and fax patient reports as requested.
  • Perform quality assurance checks on outpatient requisitions to ensure the correctness of data entry.
  • Sort and file requisitions in the appropriate location according to established protocols.
  • Pull all out-patient requisitions that require follow-up with the physician offices in the morning.
  • Maintain work area in a neat, orderly, and well-stocked fashion.
  • Rotate into weekends and holidays as assigned to assure uniform quality of laboratory services.
  • Communicate with medical, nursing, and office personnel regarding laboratory results and protocols.
  • Provide backup for all areas of responsibility for an MLA regardless of the individual assignment.
  • Perform other related duties as required or as responsibilities dictate.
Personal and Professional Growth
  • Demonstrate the role of a medical laboratory assistant in a professional manner.
  • Assume accountability for his/her position extends self when unusual need arises.
  • Report for work on time and give adequate notice of absenteeism or tardiness.
  • Routinely undertakes additional tasks when his/her assignment is completed.
  • Accepts constructive criticism regarding own performance and strives to make improvements.
  • Adheres to policies established for meals, breaks, dress code, and parking.
  • Exhibits courtesy and respect to patients, families, physicians, clients, and co-workers.
  • Maintains competencies through regular participation in service education programs.
  • Demonstrates understanding of Fire and Disaster Plan, Infection Control, trauma Alert Protocol, and handling of critical patients.
  • Demonstrates proficient laboratory skills via yearly competencies.
  • Motivated and self-directed: carries out responsibilities promptly and in a self-directed fashion.
  • Seeks additional learning experiences.
  • Contributes to Organizational Goals.
  • Utilizes concepts of preventive maintenance and proper use of laboratory equipment.
  • Is flexible and receptive to change.
  • Participates in quality improvement activities.
  • Demonstrates excellent customer service skills to promote customer satisfaction.
Qualifications

Requires intense attention and concentration. Ability to handle several processes concurrently. Ability to deal with a wide range of personalities. Basic computer skills which may be obtained through on-the-job training.

Preferred: Medical terminology preferred. Accurate typing skills, hospital or physician office experience helpful.

Preferred: High school diploma or GED preferred.

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