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Patient Support Specialist

2 months ago

Leland, North Carolina, United States EmergeOrtho Full time
{"title": "Patient Support Specialist", "description": "About the Role

EmergeOrtho is a leading provider of musculoskeletal care in North Carolina, and we're seeking a skilled Patient Support Specialist to join our team. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.

Key Responsibilities
  • Greet patients and visitors, answering questions and providing assistance as needed.
  • Check in patients for appointments, verifying demographics and insurance eligibility.
  • Collect payments and process orders in a timely and efficient manner.
  • Maintain accurate and up-to-date patient records.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Previous experience in a medical office setting is a plus.
What We Offer

EmergeOrtho offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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