Field Service Technician

2 weeks ago

Morristown NJ USA, United States Atlas Copco Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Atlas Copco Compressors LLC. As a key member of our service team, you will be responsible for providing top-notch service and support to our customers in the Morristown, NJ area.

Key Responsibilities
  • Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
  • Set, install, and pipe compressor systems.
  • Display the ability to absorb a higher level of learning, including VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
  • Pressure wash and clean the customer's entire equipment pad, including skids, coolers, concrete, tanks, etc.
  • Communicate with customers and the Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
  • Complete all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
  • Attend training at our Air Academy and train with Senior Service Technicians.
  • Promote and practice proper safety procedures and correct use of personal protective equipment.
  • Provide a high level of customer service and respond to customer needs while working to satisfy customer expectations.
  • Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager, with travel to customer locations, including out-of-town and overnight travel.
Requirements
  • 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
  • Ability to work independently and complete tasks within assigned deadlines.
  • Customer-focused and take ownership of meeting the customer's needs.
  • Ability to use computers to complete work orders, ordering parts, and training.
  • Supply all basic required tools.
  • Participate in occasional travel to Rock Hill, SC for paid training.
  • Ability to lift up to 50 lbs. on a regular basis and work in industrial environments, including extremes in temperature, with continuous walking, reaching, bending, and kneeling.
  • Basic understanding of mechanics and electrical theory.
  • Ability to use computers to complete work orders.
  • High School Diploma or equivalent required, certifications a plus (EPA Certified).
  • Valid driver's license and fluency in English.
What We Offer
  • Flexible benefits plan including medical, dental, and vision.
  • Generous 401(k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life and Disability insurance.
  • Paid training.
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone, and uniform.
  • $36.55/hour salary based on knowledge, skills, and experience, with geographic adjustments for cost-of-living factors.

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