Membership Lifecycle Expert
3 days ago
At Johnny Clean Car Wash, we're dedicated to delivering Clean. Fast. Awesome service. As a family business serving tens of millions of customers since 1963, we've built a strong foundation with our data warehouse and PowerBI dashboards. Now, we're looking for an Operational Data Scientist to join our team and drive business growth through data-driven insights. With a focus on subscription models, this role requires a deep understanding of membership lifecycle, customer retention strategies, and subscription dynamics.
Key responsibilities include developing and implementing data analysis and subscription insights strategies, collaborating with cross-functional teams, designing and building subscription-focused dashboards, and ensuring the integrity of subscription data. If you're passionate about leveraging data to enhance member relationships and drive business growth, we invite you to apply.
Responsibilities and Requirements
- Develop and implement data analysis and subscription insights strategies to drive business growth.
- Collaborate with cross-functional teams to ensure alignment on subscription and member-based goals.
- Design and build subscription-focused dashboards and reporting to track key performance indicators.
- Ensure the integrity of subscription data through quality checks and cross-referencing sources.
- Develop processes to maintain accurate and reliable data critical to measuring subscription performance and membership health.
- Bachelor's degree in Data Science, Business Analytics, or a related field.
- 3-4 years of experience in a data-focused role within a subscription-based business.
- Proficiency in Azure, PowerBI, and SQL.
- Experience with machine learning tools and programming (e.g., Python, R).
- Strong analytical skills and problem-solving abilities.
- Excellent communication and interpersonal skills.
- $120,000-$150,000 annually, based on experience and qualifications.
- In-office at our Deerfield Beach Support Center, with required travel to field locations as needed.
- Competitive benefits, free car washes, career development opportunities, and more.
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