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Administrative Support Specialist

1 month ago

Paterson, New Jersey, United States Masterko Full time
Job Overview

Masterko is a rapidly growing distributor in the kosher food market, with a mission to empower small brands to become household names. We are seeking a highly motivated and organized individual to join our team as a Front Desk Administrative Assistant.

This is a unique opportunity to gain real-world experience in business operations, logistics, customer relations, and tech support. As a Front Desk Administrative Assistant, you will be the first point of contact for phone and email inquiries, assist the CEO with daily tasks and special projects, and manage the CRM portal and troubleshoot any tech-related issues that arise in the office or warehouse.

We are looking for a tech-savvy individual who is eager to learn and get involved in various parts of the business. If you are a proactive problem solver who thrives in a dynamic, fast-paced environment, we encourage you to apply.

Key Responsibilities

  • Be the first point of contact for phone and email inquiries.
  • Assist the CEO with daily tasks and special projects.
  • Manage the CRM portal and troubleshoot any tech-related issues that arise in the office or warehouse.
  • Handle administrative tasks such as processing returns, managing schedules, and assisting with customer/vendor communication.
  • Use task management tools like ClickUp to organize and track tasks across departments.

Requirements

  • A high school diploma or equivalent is required for this position. While not mandatory, a degree in business or a related field is preferred and will be considered an asset.
  • Previous experience in an administrative role or front desk/reception duties is a plus.
  • Familiarity with CRM systems and task management tools (like ClickUp) is a plus.

What We Offer

  • Real-world experience in business operations, logistics, customer relations, and tech support.
  • Hands-on mentorship and training from the CEO, designed to develop your professional skills.
  • Opportunities to take on more responsibilities as the company continues to grow.