Administrative Support Specialist
4 weeks ago
Job Summary
At NEPW Logistics, we offer a comprehensive benefits package, including 401(k) company match, medical, dental, vision, life, prescription safety glasses partial reimbursement, steel toe shoe reimbursement, employee referral bonuses, and personal time available to be used flexibly each week if desired.
The Administrative Assistant will be responsible for providing exceptional customer service for all internal and external customers by using comprehensive, in-depth knowledge of company customers and processes. This position will perform routine administrative functions such as organizing and maintaining paper and electronic files, data entry, comparing data with source documents, and assisting with monthly invoicing.
Key Responsibilities
- Interact with customers via telephone, email, or in person to provide support and information.
- Enter and gather information from the warehouse management software.
- Provide timely feedback to the company regarding service failures or customer concerns.
- Follow all safety requirements and regulations.
- Perform other related duties as assigned.
Required Skills and Abilities
- Customer/Client Focused
- Comfortable learning new warehouse management software
- Efficient with scheduling and coordinating skills.
- Problem Solving/Analysis
- Time Management
- Able to Multi-task
- Communicate Effectively
- Ability to be self-motivated while also working with a team.
Preferred Qualifications
- Knowledge of shipping/receiving and the trucking industry is desirable but not required.
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