Senior POS Systems Specialist

4 weeks ago


Westborough, Massachusetts, United States cumberlandfarmsinc Full time

Job Summary: We are seeking a highly skilled Senior POS Systems Specialist to join our team at Cumberland Farms Inc. As a key member of our IT department, you will be responsible for the strategic implementation, maintenance, and optimization of POS systems within our organization.

Key Responsibilities:

  • Provide Tier 2 and 3 application support to end users, troubleshooting issues and implementing solutions to minimize future occurrences.
  • Investigate and diagnose application issues, analyzing error logs and conducting root cause analysis to identify and resolve problems.
  • Assist with user access management, ensuring appropriate user permissions and access controls are in place.
  • Perform routine maintenance tasks such as software updates, patches, and configuration changes, coordinating with the development team for bug fixes and enhancements.
  • Maintain accurate and up-to-date documentation of application configurations, standard operating procedures, and troubleshooting guidelines.

Requirements:

  • 4+ years of end user support or consulting experience within the application of experience, Blue Yonder Platform In-Depth knowledge of modules and functionality.
  • Experience with integrating Blue Yonder with other systems using APIs, familiar with Application Servers such as Weblogic.
  • Strong technical aptitude and problem-solving abilities, excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment, customer-focused mindset with a strong sense of accountability.

What We Offer:

  • Competitive wages, paid time off, medical/health/dental coverage, 401K with company match, team member discounts, tuition reimbursement, employee assistance program, health savings account, company spirit days, employee recognition and awards.

At Cumberland Farms Inc., we celebrate our differences and strive to create a workplace that reflects the world we live in and the communities we serve. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you.



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