Wire Transfer Specialist

7 days ago


AR United States Bank OZK Full time
Job Title: Wire Transfer Specialist

Bank OZK is seeking a highly skilled Wire Transfer Specialist to join our team. As a Wire Transfer Specialist, you will be responsible for processing outgoing wire transfers, responding to customer inquiries, and providing exceptional customer service.

Key Responsibilities:
  • Process outgoing wire transfers in a timely and accurate manner
  • Respond to customer inquiries via phone, email, or fax
  • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
  • Work effectively in a team environment to meet customer needs and resolve issues
  • Perform other duties as assigned by management
Requirements:
  • High school diploma or equivalent required
  • Minimum of one year of work experience in a call center or customer service role
  • Ability to communicate effectively both verbally and in writing
  • Ability to work in a fast-paced environment and meet deadlines
  • Ability to maintain confidentiality and handle sensitive customer information
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Bank OZK is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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