Operations Specialist

2 days ago


MD United States CFG Bank Full time
Job Summary:

The Operations Specialist will be responsible for performing day-to-day duties, including processing, monitoring, and verifying domestic and international wire transfers. This role requires strong decision-making and problem-solving skills, as well as excellent interpersonal and verbal communication skills to interact effectively with internal and external customers. The ideal candidate will have a minimum of three years of relative banking experience and proficiency in basic software applications such as Microsoft Word and Excel.

Key Responsibilities:

• Process and monitor domestic and international wire transfers
• Verify and post transactions in accordance with established policies and procedures
• Provide clear and concise information to other departments and external clients
• Consistently provide remarkable client experience for internal and external clients
• Process foreign check collection, daily ATM entries, and handle day-to-day operations duties
• Maintain accurate records and reports
• Ensure compliance with OFAC, Regulation J, Regulation E, and Uniform Commercial Code Article 4A (UCC 4A)

Requirements:

• Minimum of three years of relative banking experience
• Strong decision-making and problem-solving skills
• Excellent interpersonal and verbal communication skills
• Ability to think proactively, handle multiple tasks, and work independently
• Strong organizational skills
• Proficiency in basic software applications such as Microsoft Word and Excel
• Knowledge of deposit products and/or services offered by the bank
• Experience with account opening systems and banking core systems

CFG Bank is an Equal Opportunity Employer:

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to ensuring a diverse and inclusive workplace, and all employment decisions are based on merit, qualifications, and business needs.

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