Gourmet Coffee Ambassador

5 days ago


San Antonio, Texas, United States Marriott Full time
Gourmet Coffee Ambassador

**About Us**

At Marriott, we're dedicated to elevating the art of hospitality and innovating at every opportunity. Our commitment to non-discrimination and creating a diverse workforce sets us apart as a leader in the industry. We pride ourselves on being a people-first culture, where every associate can grow, develop, and thrive in their careers.

**Job Summary**

We're seeking a skilled Gourmet Coffee Ambassador to join our team at the JW Marriott San Antonio Hill Country Resort & Spa. As a key member of our food and beverage team, you'll be responsible for delivering exceptional customer service, preparing gourmet coffee beverages, and maintaining a clean and organized work environment.

**Responsibilities**

* Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors as needed.
* Set up, stock, and maintain work areas to ensure a seamless customer experience.
* Input orders into our cash register system and collect payment from customers in a timely and efficient manner.
* Take orders, record them in our MICROS system, and prepare gourmet coffee beverages to our high standards.
* Ensure that appliances, such as coffee makers, are turned on/off at the appropriate times to optimize performance.
* Bus coffee cart areas and tables to maintain a clean and inviting atmosphere.
* Clean dishes, utensils, work areas, tables, and equipment throughout the day to maintain a high level of sanitation and hygiene.
* Obtain change required for expected business levels to ensure smooth transactions.
* Count bank at the end of the shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure the bank to maintain accurate records.

**Requirements**

* High school diploma or G.E.D. equivalent.
* No related work experience is required, but a passion for delivering exceptional customer service is essential.
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
* Ability to stand, sit, or walk for extended periods, lift up to 25 pounds, and perform other physical demands of the job.

**Benefits**

* Competitive salary range: $18.50 - $22.50 per hour, depending on experience.
* Opportunities for training, development, and career advancement within the Marriott International portfolio.
* A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* A dynamic and inclusive work environment that values diversity, equity, and inclusion.

**Why Join Us?**

As a Gourmet Coffee Ambassador at Marriott, you'll be part of a global team that's dedicated to delivering exceptional hospitality experiences. You'll have the opportunity to grow, develop, and thrive in your career, while making a meaningful impact on our guests and the communities we serve. Join us and become part of a legacy that's synonymous with luxury, innovation, and wonder.

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