HVAC Sales and Service Representative

7 days ago


Portsmouth, Ohio, United States Cregger Company Full time
Job Description

The HVAC Counter Sales position at Cregger Company is designed to increase sales and customer satisfaction by efficiently assisting return customers, walk-ins, and telephone customers in selecting and acquiring needed products.

Responsibilities:
  • Service customers at the counter by taking orders and entering them into the system accurately; prioritize regular accounts.
  • Provide product, pricing, and availability information using electronic and published catalogs.
  • Follow company pricing and credit guidelines.
  • Solve customer problems quickly and efficiently.
  • Retrieve orders from the warehouse quickly and accurately.
  • Increase sales and average order size through cross-selling, up-selling, add-on sales, and promotional sales items.
  • Promote and sell overages, damaged, and discontinued items.
  • Handle customer complaints and returns while maintaining a positive attitude.
  • Keep merchandising and counter areas clean and attractive.
  • Manage counter area inventory, removing or adding items to stimulate impulse sales.
  • Assist in scheduled physical inventory counts.
  • Drive sales activity through outbound sales calls as directed by management.
  • Participate in company-sponsored sales promotions.
  • Work with other departments to resolve customer service issues.
  • Accurately use order entry, computerized systems, and other technologies.
  • Perform other job duties as required by management.

Requirements:

  • Valid Driver's License
  • Prior experience in the HVAC industry
Salary and Benefits

The estimated salary for this position is between $50,000 to $70,000 per year, depending on experience. The Cregger Company offers competitive benefits packages to its employees, including health insurance, retirement plans, and paid time off.

About Cregger Company

Cregger Company is a leading provider of heating, ventilation, and air conditioning (HVAC) products and services. Our team of experienced professionals is dedicated to providing exceptional customer service and support to our clients.



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