HVAC Sales and Service Representative
7 days ago
The HVAC Counter Sales position at Cregger Company is designed to increase sales and customer satisfaction by efficiently assisting return customers, walk-ins, and telephone customers in selecting and acquiring needed products.
Responsibilities:- Service customers at the counter by taking orders and entering them into the system accurately; prioritize regular accounts.
- Provide product, pricing, and availability information using electronic and published catalogs.
- Follow company pricing and credit guidelines.
- Solve customer problems quickly and efficiently.
- Retrieve orders from the warehouse quickly and accurately.
- Increase sales and average order size through cross-selling, up-selling, add-on sales, and promotional sales items.
- Promote and sell overages, damaged, and discontinued items.
- Handle customer complaints and returns while maintaining a positive attitude.
- Keep merchandising and counter areas clean and attractive.
- Manage counter area inventory, removing or adding items to stimulate impulse sales.
- Assist in scheduled physical inventory counts.
- Drive sales activity through outbound sales calls as directed by management.
- Participate in company-sponsored sales promotions.
- Work with other departments to resolve customer service issues.
- Accurately use order entry, computerized systems, and other technologies.
- Perform other job duties as required by management.
Requirements:
- Valid Driver's License
- Prior experience in the HVAC industry
The estimated salary for this position is between $50,000 to $70,000 per year, depending on experience. The Cregger Company offers competitive benefits packages to its employees, including health insurance, retirement plans, and paid time off.
About Cregger CompanyCregger Company is a leading provider of heating, ventilation, and air conditioning (HVAC) products and services. Our team of experienced professionals is dedicated to providing exceptional customer service and support to our clients.
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