Customer Service Representative
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team in the Retail Service Specialist role at AAA East Central. This is an exciting career opportunity for candidates who are passionate about providing exceptional customer service and have a keen interest in sales and finance.
Key Responsibilities
As a Customer Service Representative, you will be responsible for delivering legendary service to our members by:
• Greeting all members and customers, determining their needs, and providing personalized solutions
• Providing DMV vehicle license, registration, and notary services
• Reaching sales and service goals for multiple AAA products and services, including trip planning, travel-related materials, and insurance
• Issuing passport photos and handling cash transactions accurately
• Making hotel and car rental reservations and providing travel destination information
Requirements and Qualifications
To succeed in this role, you will need:
• Experience in retail sales, banking, or similar customer service/sales environments
• Proven ability to exceed assigned sales or service quality goals
• Valid notary license and Microsoft Office basics skills
• Ability to work overtime, including Saturdays, and travel locally when necessary
• A high school diploma or equivalent
Benefits and Compensation
As a valued member of our team, you can expect a competitive salary of $45,000 - $65,000 per year, depending on experience, plus a range of benefits, including medical, dental, and vision insurance, 401(k) savings plan with company match, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts.
At AAA East Central, we pride ourselves on being a diverse and inclusive organization that values teamwork and supports our employees' growth and development.
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