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Site Reliability Engineer

4 weeks ago

Philadelphia, Pennsylvania, United States FreedomPay Full time
Job Description

The FreedomPay Commerce Platform is a leading technology solution for global commerce, serving top companies across various industries.

We are seeking an experienced Site Reliability Engineer to join our team and contribute to the development of our platform.

The successful candidate will have a strong foundation in observability, incident response, and support, with expertise in traditional and bleeding-edge technologies.

Key Responsibilities:

  • Build and maintain a comprehensive understanding of the platform and custom application stack
  • Implement, maintain, and continuously improve observability strategies
  • Establish, maintain, and continuously improve observability metrics
  • Implement, maintain, and continuously improve response procedures and other documentation
  • Handle escalations and collaborate with team members to determine root cause of service degradation
  • Continuously identify automation opportunities and implement successful solutions
  • Assist with troubleshooting and remediation of failed scheduled jobs and data-related concerns
  • Participate in on-call rotation

Requirements:

  • BS degree in Computer Science or equivalent degree
  • Minimum 3-5 years of hands-on experience in highly available, high throughput web-based technology environments
  • Next-level problem-solving abilities
  • Expert-level proficiency in APM tools
  • Proven track record of implementing SLI/SLOs and fostering adoption
  • Implementing enterprise incident management practices
  • Strong familiarity with modern technology infrastructure
  • PowerShell scripting fundamentals
  • T-SQL Fundamentals
  • Working knowledge of application development processes

We offer a fast-paced, high-growth environment with competitive benefits, compensation, and a business casual atmosphere.

FreedomPay is an equal opportunity employer and welcomes applications from diverse candidates.