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Retail Sales Supervisor

2 months ago

Milwaukee, Wisconsin, United States Spice House, LLC Full time
Job Overview

About Us: Established in 1957, The Spice House specializes in providing high-quality spices, herbs, blends, and extracts. Our clientele includes esteemed chefs and home cooks alike. With over six decades of experience, we have developed a robust network of top-tier growers and distributors, ensuring our customers receive unmatched quality and variety. We are proud to have been featured in prominent publications and to have gained recognition from various culinary personalities. Recently, we have expanded our presence in the grocery sector, making our products available in select retail outlets.

Position Summary: The Spice House is seeking a Retail Sales Supervisor who possesses a deep enthusiasm for spices and a results-driven mindset. This role involves motivating and guiding our team of Spice Merchants to meet sales objectives through outstanding customer interactions. The ideal candidate will exhibit a strong work ethic, a proactive approach, and a desire to advance in leadership within the organization.

Key Responsibilities:

  • Enhance both personal and store sales performance through strategic selling techniques that engage and influence customer purchasing choices.
  • Deliver exceptional customer service in a specialty food retail setting, utilizing effective problem-solving skills to address both internal and external challenges.
  • Establish rapport through meaningful conversations and genuine recommendations tailored to customer preferences and needs.
  • Exhibit confidence and initiative in training and mentoring the Spice Merchant team in a supportive manner.
  • Collaborate with team members to maintain a clean, organized, and well-stocked sales floor and display areas.
  • Participate in daily operational tasks, including store opening and closing procedures, alongside fellow team leaders.
  • Assist in inventory management through our product management system, ensuring accurate organizational processes and proper execution of point-of-sale functions.

Qualifications:

  • 2-3 years of retail experience or related roles; experience in store leadership or supervisory positions is preferred.
  • Proficient in computer skills and relevant technologies.
  • Friendly and approachable demeanor with a strong dedication to customer service; a genuine interest in connecting with people is essential.
  • Ability to communicate clearly and persuasively when engaging with customers and facilitating sales.
  • Composed and professional, with strong problem-solving capabilities.
  • Physical ability to lift up to 25 pounds and remain on foot for extended periods.
  • Willingness to work on weekends is required.
  • A passion for culinary arts and flavors is essential.

Why Choose The Spice House:

  • Flexible scheduling options available within operational hours.
  • Opportunity to make a significant impact as a vital member of a growing brand that is transforming access to premium spices.
  • Work alongside a dedicated team committed to assisting both home cooks and professional chefs in creating exceptional dishes with top-quality ingredients.
  • Join a company that values its employees and fosters their growth, offering training and advancement opportunities.
  • Full-time employees enjoy benefits such as health, dental, vision, life insurance, bonus potential, 401K with company match, generous time off, spice education, and monthly spice allowances.
  • Part-time employees also receive benefits including paid time off, bonus potential, 401K with company match, spice education, and monthly spice allowances.

Role Type: Full-time, hourly non-exempt

Reports To: General Manager