Customer Sales Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with our guests, and driving sales growth through tire and service sales.
Key Responsibilities- Provide outstanding customer service and ensure guest satisfaction through understanding their needs and preferences.
- Help drive and reach sales goals through guest interactions, including tire and service sales.
- Build and maintain strong relationships with guests, understanding their needs and preferences.
- Understand and be able to describe all warranties, advertising, and promotion of products and services.
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.
- Make recommendations to guests based on manufacturing recommendations.
- Promote self-development by utilizing company-provided training tools.
- Maintain a clean and safe work and guest area.
- Prior guest service experience.
- Valid driver's license.
- Must be at least 18 years of age.
- No relocation is being offered for this position.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
- High School Diploma or GED.
- Previous automotive guest service experience.
- Previous tire sales experience.
Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. Our two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.
We are an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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