Customer Service Ambassador

3 days ago


Granada Hills, California, United States Nothing Bundt Cakes Full time
About the Role

Nothing Bundt Cakes is committed to bringing joy to our guests and our communities, and we're seeking a talented Bakery Team Associate to help us achieve this goal.

Job Description

The successful candidate will be responsible for delivering exceptional customer experiences, promoting our products, and ensuring a clean and organized bakery environment. As a key member of our team, you will embody the core values of Servant's Heart, Spirit of a Champion, and Genuine Connections.

Responsibilities
  1. Deliver outstanding customer service by greeting guests warmly, listening to their needs, and providing personalized recommendations.

  2. Maintain a thorough understanding of our products, including flavors, sizes, and prices, to effectively communicate with customers.

  3. Process transactions accurately and efficiently, handling cash, credit card payments, and memberships.

  4. Contribute to a positive and inclusive work environment by collaborating with colleagues, sharing ideas, and supporting one another.

  5. Take ownership of maintaining a clean and organized bakery, adhering to health and safety guidelines, and upholding our brand standards.

  6. Develop strong relationships with regular customers, recognizing their preferences and tailoring recommendations to meet their needs.

  7. Stay up-to-date with product knowledge, promotions, and events to enhance the customer experience and drive sales.

  8. Participate in training and development opportunities to refine skills and advance in your career.

Requirements
  • Previous experience in customer-facing roles, preferably in food service or retail.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Basic math skills and proficiency with technology.
Compensation

$20.00 per hour



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