Customer Service Representative

1 day ago


Granada Hills, California, United States Smart and Final Full time

We are seeking a Customer Service Representative to join our team at Smart & Final in Granada Hills, California. As a key member of our store operations team, you will play a crucial role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.

Job Summary:

This is a part-time opportunity with a minimum of 20 hours per week. The ideal candidate will have excellent communication skills, be able to work well in a fast-paced environment, and possess a strong commitment to delivering exceptional customer experiences.

Key Responsibilities:
  • Provide excellent customer service by assisting customers with their shopping needs and answering questions
  • Restock shelves, process merchandise, and maintain a clean and organized store environment
  • Operate a cash register, handle customer transactions, and process returns and exchanges
  • Participate in visual merchandising and display initiatives to enhance the shopping experience
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
Requirements:
  • High school diploma or equivalent required; some college or prior retail experience preferred
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds, stand for long periods, and work in a fast-paced environment
  • Prior experience in retail or customer-facing roles is an asset
Benefits:
  • Competitive hourly rate: $17.65 per hour
  • 10% associate discount on purchases made in-store
  • Ongoing training and development opportunities
  • A fun and supportive work environment


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