Service Ambassador
1 month ago
P.F. Chang's offers a competitive hourly rate of $17.50 - $22.00, based on experience.
Company Overview:
P.F. Chang's is a dynamic and passionate team driven by our purpose: To Celebrate Life. Family. Food.
Salary:
We provide a competitive hourly rate of $17.50 - $22.00, based on experience.
Job Description:
The Service Ambassador is responsible for delivering an exceptional guest experience by maintaining the overall flow of the restaurant. They create a positive and professional first and last impression to every guest. In the event of a wait time, they quote an accurate wait time and answer any questions the guest may have.
Key Responsibilities:
- Interact courteously with guests, including answering phones, greeting guests, seating guests, making reservations, and taking food orders
- Uphold our high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
- Learn the restaurant's seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear tables neatly and efficiently according to P.F. Chang's specifications
- Learn curbside processes and takeout expectations
- Conduct side-work as required for each shift
Requirements:
- No prior experience is required; we will train you
- Excellent customer service skills and etiquette
- Able to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with coworkers and guests
- Flexibility to work a variety of shifts
- Able to multitask in a fast-paced, team-work environment
Why Work for Us?
It's more than a job. We're passionate people doing meaningful work, motivated by our purpose.
Benefits:
- Competitive pay
- Flexible scheduling
- Paid on-the-job training
- Opportunities for advancement - we promote from within
- Food provided - free meal/food per shift
- Employee referral program
- Exclusive team-member discounts (closed on Thanksgiving and Christmas at most locations)
For qualifying team members:
- 401(k) retirement plan (based on hours worked)
- Medical, dental, and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
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