Service Ambassador

1 month ago


Chino Hills, California, United States P.F. Chang's Full time

P.F. Chang's offers a competitive hourly rate of $17.50 - $22.00, based on experience.

Company Overview:

P.F. Chang's is a dynamic and passionate team driven by our purpose: To Celebrate Life. Family. Food.

Salary:

We provide a competitive hourly rate of $17.50 - $22.00, based on experience.

Job Description:

The Service Ambassador is responsible for delivering an exceptional guest experience by maintaining the overall flow of the restaurant. They create a positive and professional first and last impression to every guest. In the event of a wait time, they quote an accurate wait time and answer any questions the guest may have.

Key Responsibilities:

  • Interact courteously with guests, including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold our high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn the restaurant's seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside processes and takeout expectations
  • Conduct side-work as required for each shift

Requirements:

  • No prior experience is required; we will train you
  • Excellent customer service skills and etiquette
  • Able to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with coworkers and guests
  • Flexibility to work a variety of shifts
  • Able to multitask in a fast-paced, team-work environment

Why Work for Us?

It's more than a job. We're passionate people doing meaningful work, motivated by our purpose.

Benefits:

  • Competitive pay
  • Flexible scheduling
  • Paid on-the-job training
  • Opportunities for advancement - we promote from within
  • Food provided - free meal/food per shift
  • Employee referral program
  • Exclusive team-member discounts (closed on Thanksgiving and Christmas at most locations)

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)
  • Medical, dental, and vision insurance (based on hours worked)
  • Paid sick leave (in qualifying jurisdictions)


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