Senior IT Operations Support Specialist

1 week ago


Boston, Massachusetts, United States BlueTriton Brands Full time

We are seeking a skilled Operations Support Specialist to join our team at BlueTriton Brands, a leading beverage company in North America. In this role, you will play a crucial part in ensuring the smooth operation of our Delivery Execution application and contribute to the development of innovative solutions.

About Primo Brands

Primo Brands is a renowned branded beverage company with a portfolio that includes billion-dollar brands such as Poland Spring and Pure Life. Our commitment to healthy hydration has earned us a strong reputation in the industry, and we continue to innovate with premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION.

Job Summary

This is a unique opportunity for a talented individual to join our team and make a meaningful impact on our operations. As an Operations Support Specialist, you will work closely with both the Business and Development teams to ensure that technical solutions meet business requirements. Your key responsibilities will include testing end-to-end enhancements, gathering feedback from the business, following testing procedures, documenting results, and communicating with stakeholders.

Key Responsibilities

  1. End-to-End Testing: Conduct thorough testing of software applications to identify defects and improve overall system performance.
  2. Collaboration with Stakeholders: Work closely with cross-functional teams, including Business and Development, to gather feedback and ensure that technical solutions meet business needs.
  3. Documentation and Communication: Document testing results, provide regular updates to stakeholders, and maintain accurate records of project progress.
  4. Problem-Solving: Identify and troubleshoot issues, develop creative solutions, and implement changes to improve system performance.

Requirements

  • 5+ years of experience in IT Operations or related field.
  • Excellent communication and interpersonal skills.
  • Strong analytical skills with attention to detail.
  • Ability to self-manage and prioritize tasks effectively.
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Benefits

We offer a competitive salary range of $85,527-$95,795, along with a 10% annual bonus. This role is eligible for comprehensive benefits, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. At BlueTriton Brands, we are committed to fostering a respectful culture that values diversity, equity, and inclusion.



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